Installation & Support
Our professional services team holds technical expertise in many different subjects, but we have developed a specific strategy to build an offering based on our OHBox solution for high speed delivery of point in time audits or point in time infrastructure analysis, targeting specific problems such as performance or troubleshooting.
In order to deliver our professional services on site, our team of experts will embark upon a customised OHBox server containing all product components with a restricted licence key so that information collection can be performed within your infrastructure. We can also provide your technicians with a way to retain the information collected for any future comparisons.
Our current auditing services can be delivered according to the following alternatives:
- OHBox One-Shot Audit (5 day effort package)
- OHBox Trend Analysis audit (10 day effort package)
- OHBox Monthly Rendering audit (through our SaaS offering)
- OHBox Quaterly Rendering audit (through our SaaS offering)
- OHBox Semester Rendering audit (through our SaaS offering)
If at the end of our auditing services you wish to continue with our services, we can discuss with you which solution is best suited for your needs (number of dashboard desired, information collection interval, number of equipment or data sources, number of users accessing the information, etc), among the two possible options below:
- OHBox solution licence (one-off payment + yearly maintenance fee)
- OHBox solution using our Software as a Service offering (monthly/yearly payment)
In such a case, the price of the OHBox One-Shot Audit or OHBox Trend Analysis Audit service offering you purchased can be offset with an OHBox Standard or Enterprise License fee.